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1. What permits can I apply for using the Online Services portal?

As of November 28, 2022, online permitting is only available for roofing and siding permit and rental housing licenses. For all other building permits, please refer to the building permits page.

All other building permits will be available in the Online Services portal in early 2023. 

2. Do I have to create an online account to apply for a permit?

Yes, for roofing and siding permits and rental housing licenses, all permits are now being issued via an online permitting system. An online account must be created to access these permit/license applications. You will only need to create an account once. The account can be used to access updates from City staff throughout the permit process, submit photos or apply for other City permits. 

Contractors who have an account with ViewPoint Cloud for other municipalities will not need to create a new account. 

3. How can I pay for my permit?

After staff has reviewed your application, you will receive an email that the permit is ready for payment. There are three options for payment: 

• Credit card via the Online Services portal
• In person at City Hall: 1584 Hadley Avenue North, Oakdale, MN 55128
• Mail to Building Division: 1584 Hadley Avenue North, Oakdale, MN 55128 

To pay online:

• Click on the link in the email indicating payment is ready. 
• Log in to you Online Services account. 
• Follow the prompts to complete the online payment process via credit card. 
  NOTE: Online processing fees apply for credit card payment. 

Once payment is received, your permit or license will be available for download.

4. How do I create an online account?

First, access the Oakdale Online Services page.

To Sign Up: 

• In the upper right corner, click "Log In" and select the blue button that say "Sign Up Using Secure Portal."
• Enter an email address and create a password that meets the criteria: 8 characters or more, 1 upper case, 1 lower case, 1 digit
• Click "Log On."
• You can then proceed with applying for a permit. During your first application, you will be prompted to complete your profile. 

5. Once I have created an account, how do I apply?

• First, access the Online Services portal and log on to your account. 
• For roofing and siding permits or rental housing licenses, please select "Explore" under the "Building Permits" section.
•  Scroll to apply online and click the blue "Select" button for the permit/license you would like to apply for. 
• Then, click the blue "Apply Online" button.
• Confirm your contact information and continue through the prompts to complete the process. 

If you have questions, please contact the Building division at 651-739-5150.

6. What can I do if I forgot my Online Services account password?

Please select the "Forgot Password" option on the login screen. The City cannot assist you in recovering your password over the phone. 

If you forgot your email used to login, please call 651-739-5150 or email permits@ci.oakdale.mn.us and a staff member can look up your account and the email you have listed.