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1. What is CodeRED?

The CodeRED emergency notification system is a communication service that give the City the ability to quickly notify the public of an emergency situation. It is used for significant incidents where the timely notification of an affected population or geographic area is critical. Examples include Amber Alerts, critical policy activity, hostage situation, chemical or gas leak, environmental hazards, weather related evacuations, etc.

The systems works with cellphones and landlines, but for cellphones, it’s very important to register your cellphone number so it’s associated with your address.  There is no cost for you to participate in CodeRED.

2. How does CodeRED work?

CodeRED delivers messages through a high-speed telephone calling system. When a situation arises, City staff will identify "call areas" and a pre-recorded message will be sent out via the telephone with information about the incident and what, if any, action you should take.

3. How will CodeRED help me?

The CodeRED system allows the City to quickly contact participants about critical/emergency situations and advise on what, if any, action to take, and also when the situation has been resolved.

4. How Do I Register for CodeRED?

Go to the CodeRED site and put in your name, your address in Oakdale (no PO boxes), city, state, zip code, and primary/alternate telephone number (cellphone, landline, or both). 

5. Can a hearing impaired person join CodeRED?

The sign up form offers a TOD ONLY option for tone delivery of emergency messages. Messages will be delivered in a TOO/TTY format.

6. What should I do if I receive a CodeRED message?

Answer by saying "hello". Message will begin playing immediately. If you do not speak, the system will hang up and retry the number.

Listen carefully.

Follow the instructions provided on the message.

Don’t hang up until you’ve heard the entire message.

Don’t call 911 unless instructed to do so.

7. What should I do if I don't receive a CodeRED message?

If the situation doesn’t affect your area of the community, you won’t receive a call, even if it’s only a block away.